Frequently Asked Questions
Everything you need to know about shopping with NAVEE_CA
What are your standard shipping times?
Orders are typically processed within 1-2 business days. Standard shipping across Canada usually takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for most items in their original packaging and unused condition. Please contact our support team to initiate a return label.
Do you offer international shipping?
Currently, NAVEE_CA focuses on serving customers within Canada to ensure the fastest delivery times and best local service.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your products covered by a warranty?
Yes, all products sold by NAVEE_CA come with a standard 1-year manufacturer's warranty against defects in materials and workmanship.